Why You Should Expect Great Things From Planters Bank ...
 I want to personally welcome you as a customer of Planters Bank. As a Western Kentucky born and bred bank, we are delighted to have the opportunity to take great care of you as a valued bank customer.
We are working hard to make your transition from Old National Bank to Planters Bank as smooth and seamless as possible. We won't be perfect - and we realize changes can be irritating - but after the dust has settled with your transition to our bank, we hope you will clearly see the many advantages of banking with Planters.
You'll continue to be served by the same familiar faces you know and trust at your local banking office. But your bankers will now be able to do even greater things for you with products, perks and value that far exceed the boring, predictable norm of most banks. That's why we are so excited to have this opportunity to deliver on our promise to you ... Expect Great Things at Planters Bank!
Warmest regards,
Elizabeth McCoy
President & CEO
Conversion Calendar
- Friday, Jan. 18
- Online Banking will be inaccessible from noon until the morning of Jan. 21. Complete any online banking transfers or online bill payments before noon.
- ATMs at your office will be inaccessible. We will refund any ATM charges you experience when using your card at other machines over the conversion weekend.
- Old National Debit / ATM Cards expire at midnight.
- Stop Using Old National checks at midnight.
- Saturday, Jan. 19
- Begin using your new Planters Bank checks.
- Begin using your new Planters Bank Check / ATM Card.
- Monday, Jan. 21
- Your Local Office will be closed to observe Martin Luther King, Jr. Day, but Customer Service Representatives will be available toll-free 888-806-7036 to answer any questions or concerns you may have about the transition.
- You can begin using Planters Bank Online Banking & Bill Pay at 9:30 a.m.
- You can enroll in Planters Bank Mobile Banking beginning at 9:30 a.m.
- We will begin honoring requests to change Overdraft and Overdraft for Check Card Opt-In status.
- Tuesday, Jan. 22
- Verify Routing Numbers have been updated for Direct Deposits and Automatic Payments, including payroll or Social Security Direct Deposits
- E-Statement customers - please reenroll by stopping by or calling your local office
- We will begin honoring requests for reimbursement of any ATM fees you experienced over the conversion Weekend. Bring in your receipt to your local office to receive a refund.
- Begin enrolling in Telephone Banking with your account number and last four digits of your Social Security number.
- You can reactivate E-Bills
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